AI-Powered Shop Management

Your Shop, On OttoPilot.

Otto turns mechanic notes into structured repair orders, pushes estimates to your DMS, and tracks every dollar of profit — automatically.

Integrates with ShopMonkey, Mitchell1 & more

Everything Your Shop Needs. One Platform.

Otto automates the repair order pipeline from mechanic notes to profit reports — powered by AI.

AI Repair Order Parsing

Mechanics send voice or text notes. Otto's AI converts them into structured ROs with jobs, hours, and parts.

AI Diagnostics

Enter a DTC code and vehicle info. Otto returns likely causes, diagnostic steps, common fixes, and known issues.

AI Chat Assistant

Ask Otto anything — repair procedures, torque specs, part IDs, cost estimates. A master mechanic on call 24/7.

DMS Integration

Approved ROs push directly as draft estimates. Closed invoices sync back for real-time profit tracking.

Profit Tracking & Reports

Revenue, costs, and gross profit per RO, mechanic, and shop. Daily, weekly, and monthly reports auto-generated.

Digital Vehicle Inspection

Technicians complete inspections with photos. Customers get a shareable link to review and approve work.

Bay Management

Visual board showing which vehicle is in which bay, who's working on it, and how long it's been there.

Customer SMS & Reviews

Automated status texts to customers. Review request links sent after pickup. Template-based messaging.

Mechanic Scorecards

Track each tech's ROs completed, revenue generated, efficiency rating, and comeback rate.

Time Clock

Mechanics clock in and out from their phone. Track hours, calculate efficiency, compare billed vs. actual.

Appointment Scheduling

Calendar view with bay and mechanic assignment. Customer booking with automatic reminders.

Multi-Location Support

One platform, multiple shops. Complete data isolation with combined owner-level reporting.

Built for Every Role in Your Shop

Mechanics & Service Writers

  • Submit ROs by voice or text
  • AI diagnostics for tough cars
  • Digital vehicle inspections with photos
  • Clock in/out from your phone
  • Ask Otto anything about repairs
  • Review and approve ROs in seconds
  • One-click push to your DMS
  • Manage the bay board
  • Schedule appointments
  • Text customers with updates

Shop Owners

  • Real-time profit dashboards
  • Mechanic performance scorecards
  • Multi-location comparison
  • Parts margin alerts
  • Automated reports delivered daily

Integrations

ShopMonkey
ShopMonkey
Push estimates, sync invoices, pull profit data automatically
Mitchell1
Mitchell1
Repair information, labor guides, and parts ordering
OpenAI Whisper
OpenAI Whisper
Voice-to-text transcription tuned for automotive vocabulary
Claude AI
Claude AI
Intelligent RO parsing, diagnostics, and shop assistant
Email
Email
Automated estimate delivery and customer communication

Contact Us

Otto

The AI-powered auto repair shop management platform.